Crown Worldwide Group celebrates 60 Years of Innovation, Strengthens Commitment to India

New Delhi, March 18, 2025: Global leader in logistics, records management, and international mobility Crown Worldwide Group is celebrating 60 years of innovation, seamless service delivery, and steadfast industry leadership. Since its founding in 1965 by Jim Thompson, Founder and Chairman, the company has supported corporations and families in relocating and establishing their workspaces and homes with ease.

Over the decades, Crown has built a reputation for excellence in transporting priceless art collections and safeguarding enterprise-level data and records through its renowned records management service. With a strong presence in 45 countries and servicing over 10,000 corporate clients globally, the company remains committed to expansion and strengthening global partnerships, including key markets such as India.

As the company looks ahead, Group CEO Jennifer Harvey emphasized Crown’s adaptability and focus on future growth. She said, “Reaching this milestone is a testament to the dedication of our employees and the trust of our clients. As we look ahead, we remain focused on innovation, sustainability, and expanding our services to meet the evolving needs of businesses and individuals worldwide. Our journey has been remarkable, and we are excited for what the future holds.”

India has emerged as a crucial market for the group, contributing 15-20 per cent of its global revenue and ranking among its top 4-5 markets. Recognizing the country’s vast potential, Crown Worldwide Group established its India operations in 1997, becoming the first foreign corporation in the sector with 100 per cent foreign participation. Starting in Mumbai, the company quickly expanded across Delhi, Chennai, Bengaluru, Kolkata, Ludhiana, and Hyderabad. As part of its long-term strategy, Crown Worldwide Group transitioned from leasing properties to acquiring assets, solidifying its presence in the market.

As part of its continuing shift in emphasis for growth in more ‘glocal’ services, Crown is:

• Rebranding its Records Management business, which currently stores more than 40 million cartons of hardcopy information, to emphasize an ongoing focus on digitalization and simplifying workflows.
• Continuing to invest in sustainable services, including furniture and IT renewal through its Crown Workspace division, to help organizations meet changing workplace needs.
• Leveraging the company’s $1.4-billion property portfolio to provide more storage solutions for clients in every region.

Though demand for its heritage business has declined, in 2025 Crown will launch new technology to enhance visibility, compliance, and simplicity around corporate international relocation, while introducing new services that support assignee wellbeing in a world that is becoming more challenging to navigate culturally.

Building on a strong legacy of corporate social responsibility, the organization is also continuing to sharpen its focus on decarbonization, having completed the mapping of its global carbon footprint last year.

Commenting on Crown’s commitment to India, Srinivas Krishnan, Managing Director, South Asia at Crown Worldwide Group, said, “As the group celebrates six decades of delivering exceptional services, there is a renewed focus on further elevating our India operations. India has also become one of the fastest-growing Crown Worldwide Group markets. Solid partnerships, integration of technical advancements, and a deep understanding of unique customer needs and pain points have defined our journey here.”

With Crown India displaying steady growth, substantial investments are being made in infrastructure, technology, and training to fuel the group’s new ventures in healthcare and pharma logistics, custom-bonded warehouses, wine and cold storage chains, and high-end premium goods storage and warehousing. Additionally, India is emerging as the backbone of Crown’s information management business, with increasing demand for secure digital records storage, compliance solutions, and data protection services. The global information management industry is projected to reach USD 100 billion by 2027, with India playing an increasingly vital role in shaping the sector’s future. The group also plans to strengthen its workspace and third-party logistics business units while integrating AI into its workflows without any workforce reductions.