UP RERA Organizes Meeting With Associations Of Homebuyers and Promoters

Gautam Buddha Nagar/Lucknow: Uttar Pradesh RERA held a meeting with associations of home buyers’ – NEFOMA, NEFOWA and association of promoters’ CREDAI Western UP operating in Gautam Buddha Nagar. The meeting was chaired by UP RERA Secretary Pramod Kumar Upadhyay with Conciliation Consultant RD Paliwal and officials of both the associations on the matter of resolving the disputes between home buyers/allottees and their promoters in minimum time frame through Conciliation Forum. On behalf of the Home Buyers’ Association, Dipankar Kumar, Annu Khan and other members and on behalf of CREDAI Western UP, Secretary Dinesh Gupta, members BK Gupta and Sanjay Rastogi gave their important suggestions. The meeting ended with suggestions received from the RERA Secretary in which members of all parties were unanimous in making collective efforts to make the Conciliation Forum meetings more effective.

Officials of the Home Buyers’ Association appreciated the mediation of the Conciliation Forum and described it as very useful in resolving disputes by mutual consent in 90 percent of the cases. Apart from this, the Home Buyers’ Association mentioned CREDAI to identify the promoters who disobey the orders of RERA and made efforts to comply with the orders via the association, align real estate separate from NCLT, schedules of the date of conciliation hearing, boycotting the defaulter promoters, etc. They further suggested identifying promoters who use dummy directors with ill intentions and spoil the image of the real estate sector. So that prospective home buyers can get a good environment of investment and in case of disputes, they can get quick resolution.

CREDAI officials also appreciated the efforts of UP  RERA and Home Buyers’ Association and put forth their suggestions to strengthen the Conciliation Forum which seeks to address the issues related to classification of genuine real estate consumers/ home buyers and investors, non-resolution of disputes by investors and agents and creating new disputes to drag the matters. Asked to adopt the process of speedy disposal of complaints and offered to provide cooperation as per requirement.

After suggestions from both the parties, U.P. RERA Secretary Pramod Kumar Upadhyay presented his suggestions along with the data obtained from the portal. First of all, he informed CREDAI about the hindrance in the efforts of the Conciliation Forum due to lack of cooperation from promoters in 4772 matters and, through CREDAI, he asked to motivate these promoters to provide immediate cooperation so that the resolution of disputes can start! Apart from this, he advised the promoters to lodge complaints as per the provisions of the RERA Act, organise meeting with their allottees regularly, to provide correspondence and information to the allottees through trained personnel, to resolve initial level complaints without mediation, to conduct correspondence in simple and Hindi language along with many other advices.

To boost confidence among consumers, RERA informed CREDAI about the workshop being organized on QPR to provide them the latest construction updates. For this, the Authority asked CREDAI to take an important initiative in which a qualified person should be appointed and trained by RERA and, further, the responsibility should be carried out by CREDAI so that the promoters adopt it.