UPRERA Launches Online Portal to Combat Illegal Transfer Charges by Builders
Lucknow/ Gautam Buddh Nagar: In a significant move to protect the interests of homebuyers, the Uttar Pradesh Real Estate Regulatory Authority (UPRERA) has officially activated an online complaint mechanism to address unlawful transfer charges. As of May 8, 2026, allottees can now file formal grievances through the official UPRERA portal against promoters who demand excessive fees during the transfer of allotment or succession. This digital initiative, integrated into the authority’s e-court system, allows for direct legal challenges under “Form-M” against any financial demands that exceed the newly prescribed government limits, UPRERA said in a press release.
The activation of this feature follows the implementation of the 10th Amendment to the UPRERA General Regulations, 2019. This amendment was designed specifically to curb arbitrary pricing by developers, who have historically been accused of charging homebuyers lakhs of rupees for simple documentation transfers. Under the revised Regulation 47(c), promoters are now prohibited from forcing a “new or revised Agreement for Sale or Lease with the assignee or successor-in-interest.” Instead, the law mandates that “only an endorsement is to be made in the existing Agreement for Sale/Lease along with necessary updating of records by the promoter.”
The new regulations provide substantial financial relief, particularly in cases involving family transfers. In the event of an allottee’s death, the law states that a promoter “cannot charge a processing fee exceeding ₹1,000 if the successor-in-interest is a family member.” To avail of this, the successor must provide a death certificate, a succession certificate, and No Objection Certificates (NOCs) from other legal heirs. Similarly, any transfer or assignment made to a living family member is also capped at a maximum processing fee of ₹1,000. For transfers to individuals outside the immediate family, the authority has set a strict ceiling, noting that the promoter “cannot charge more than ₹25,000 as processing fees.”
This reform is being hailed by housing sector stakeholders as a vital step toward transparency and accountability. Previously, homebuyers faced significant financial hardship and procedural delays due to unregulated transfer costs. By providing a clear, step-by-step digital process—ranging from OTP-verified login to the specific selection of “Unlawful Transfer Charges” as a ground for complaint—UPRERA aims to streamline justice. The authority confirms that these rules have officially “come into force from the date of its publication on the official website,” signaling a new era of stronger legal protection for property owners across Uttar Pradesh.
